Job summary
We
are looking for an enthusiastic HR and Recruitment Administrator to join our
team, playing a pivotal role in the daily administration of HR functions at
Your Healthcare.
Although
the main focus will be on supporting the recruitment process, including
completing pre-employment checks and onboarding new starters, you will be
involved in all aspects of HR admin.
Secondment opportunities welcome.
Main duties of the job
An
interest in and passion for successful recruitment is essential. Our ability to
provide exceptional healthcare services depends on having suitably qualified
and experienced staff at every level. You'll be instrumental in helping Your
Healthcare managers recruit new staff efficiently and effectively, ensuring we
continue to deliver top-tier services.
This
role requires a proactive approach, with the ability to use your initiative to
manage, prioritise, and organise your time effectively while maintaining the
confidentiality and security of HR data.
About us
At Your Healthcare CIC, formerly part of NHS Kingston, we are proud of
delivering patient-led, high quality health and social care community services
for residents in Kingston, and learning disability services in Richmond.
As a Community Interest Company (CIC), we offer
you NHS pay, conditions and training, but in a bureaucracy-free environment
where you can achieve things faster and see good ideas become reality, quickly.
We
are proud of our exceptional staff survey results, especially our staff
engagement and good place to work scores, and our impressive feedback from
patients and service-users.
We are committed to promoting equality, diversity
and inclusion for our staff members, service users, visitors and carers, and we
will encourage you to progress your career through learning and research.
We work closely and successfully with other local providers and
commissioners so that a wide range of high-quality, integrated health and social
care services are available to our local community.
Your Healthcare was set up as a membership organisation
because its founders recognised the value of giving staff, service-users and
the community real influence in shaping how health and social care services
were designed and delivered for local residents. Membership still sits
at the heart of Your Healthcare and is one of the key things that makes us
different from other healthcare providers.
Job description
Job responsibilities
Job Purpose
The post holders primary function will be to provide a responsive and customer focused end to end recruitment service ensuring that all processes are in line with the NHS Employment Checks Standards and Agenda for Change terms and conditions.
You will provide first line advice on the implementation of recruitment policies and procedures and work to deliver a comprehensive and robust recruitment service to the organisation.
The post holder will be required to support the Lead for People Services in compiling, monitoring and reporting on various recruitment KPI data. The post holder will also be responsible for providing general admin cover across the People team
Key Result Areas
Resourcing
- Liaise with managers and service leads in planning and undertaking recruitment campaigns in line with the organisations Recruitment Policy and Procedures, ensuring KPIs are met.
- Ensure recruitment literature i.e. adverts; job descriptions, person specifications, offer letters and statement of terms and conditions of service are up to date and accurate.
- Ensure all pre-employment checks are undertaken in line with the NHS employment checks standards.
- To appropriately escalate any issues which have arisen and may cause concern in relation to the individuals pre-employment checks.
- Liaise with L&D to ensure all new starters are appropriately inducted and are booked onto the appropriate statutory and mandatory training courses
- Carry out DBS checks for successful candidates and existing staff and ensure systems are regularly updated when clearances are received.
- Advise and support recruiting managers on the process for recruiting staff and support them in the correct use of NHS Jobs.
- Attending and assisting managers with the coordination of recruitment fairs.
Information and reporting
- To prepare all new starter paperwork and ensure that it is saved into the relevant folders ready for processing by the payroll team by the appropriate deadlines.
- To use all functionalities within NHS Jobs to track the recruitment process end to end.
- To support the Lead for People Services in ensuring that all recruitment data is accurate and up to date, enabling effective workforce reporting.
- To produce the required reports for the organisations workforce report in relation to various recruitment data sets.
- To run reports within ESR to support the required checks that will be required, including but not limited to DBS reports, FTC, right to work etc
General duties and responsibilities
- To effectively communicate with all levels of staff regarding general People queries and to deal with these queries in a professional and timely manner.
- To work with the People Team on projects as and when required.
- To undertake research and development activities related to People projects as designated by the Lead for People Services.
- Responsible for maintaining paper and electronic filing systems that support the safe retention of all HR documents and ensure these are appropriately maintained and records are retained in line with GDPR and data protection guidelines.
- Responsible for providing general admin support to the People team as required.
Person Specification
personal qualities
Essential
- Ability to demonstrate tact, discretion and sensitivity
- Highly motivated, enthusiastic and efficient
- Attention to detail
Skills and abilities
Essential
- Good communication and interpersonal skills.
- Excellent IT skills MS Office-Word and Excel and HR database.
- Ability to deal with information and enquiries in a tactful, empathetic, confidential and non- judgemental manner.
- Ability to prioritise workload and meet deadlines.
- Ability to work under own initiative and deal with difficult situations.
- High degree of accuracy and attention to detail.
- Good team player and ability to build and maintain effective working relationships.
- A clear understanding of the importance of confidentiality.
- Ability to work flexibly within the team.
Qualifications
Essential
- Educated to GCSE or equivalent level of qualification
- NVQ Level 2 or equivalent in Business Administration
Desirable
- Completed the Certificate/diploma in Personnel Practice.
Experience
Essential
- Knowledge of HR systems and procedures, recruitment and selection.
- Experience of undertaking a range of administrative tasks and competence with Microsoft Office and web-based systems.
- Experience of working in a busy/fast paced office environment.
- Demonstrable experience of working to tight deadlines and the ability to complete tasks with minimal supervision.
Desirable
- Knowledge of Agenda for Change Terms and Conditions of Service.
- Experience in using the Electronic Staff Record (ESR) and NHS Jobs.
Employer details
Employer name
Your Healthcare CIC
Address
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL