Job summary
NUPAS
are recruiting for a part-time, permanent administrator that requires an
organised, practical, individual to provide administrative support.
This
is an office-based role.
Administrator
needs to be highly organized and detail-orientated individual to join our NUPAS
team.
As
an administrator, you will play a crucial role in ensuring the smooth and
efficient operation of our Huddersfield clinic. Responsible for managing
administrative tasks, coordinating patient bookings, maintaining records, and
providing support to staff.
Assist
with onward referral of patients where appropriate and gathering information
from other healthcare providers.
Interact
with patients to gather information and updates.
Assist
the Contact centre and remote consultations team as required.
Build
and maintain relationships with third party organisations to support service
delivery at NUPAS.
This
is an opportunity to work for one of the leading organisations supporting womens
reproductive choices and, as such, it is essential that you feel as
passionately about this, and the right to choose, as we do.
Main duties of the job
Provide all aspects of administration for remote services.
Inputting data to paper and electronic documents as per legal requirements.
Management of
department internal and external emails.
Liaise daily with NUPAS clinics
around England.
Provide administrative support to Department Doctors.
Ensure that all patients records are kept confidential.
Be responsible for ensuring all patients are reviewed by
Department Doctors in a timely manner.
About us
The post holder will have a duty to ensure that the
principles of patient, carer and public involvement and engagement are adhered
to in line with Section 11 of The Health and Social Care Act 2012 for Improving
Patient Experience.
All staff are required to adhere to the principles of
patient centred care as detailed in the NICE Quality Standard for Patient
Experience and to treat patients with dignity, kindness, compassion, courtesy,
respect, understanding and honesty.
The post holder will, in support of the NUPAS Visions &
Values and ensure that everyone is treated as an individual and will
acknowledge and value difference in order to treat everyone fairly.
Job description
Job responsibilities
Job TitJob Title: Administrator
Huddersfield
Accountable to: Regional Manager
Salary: £13.19 per hour
Working Hours 26.5 per week Weds, Thurs and Friday.
NUPAS is seeking a highly organized and detail-oriented
individual to join our team as an Administrator. As an Administrator, you will
play a crucial role in ensuring the smooth and efficient operation of our
Huddersfield Clinic. You will be responsible for managing administrative tasks,
coordinating patient bookings, maintaining records, and providing support to
staff.
Responsibilities:
-
Perform general administrative duties, including
answering phone calls, responding to emails, and organising files and
documents.
-
Coordinate and schedule appointments for
patients.
-
Prepare and distribute correspondence and
reports.
-
Maintain and update records, databases, and
filing systems.
-
Assist in the preparation of reports, and other
materials.
-
Provide administrative support to staff members,
including managing appointment bookings and patient services, and handling
logistics.
-
Manage office supplies and inventory, ensuring
sufficient stock levels.
-
Handle incoming and outgoing mail and consumable
deliveries.
-
Assist with the onboarding process for new
employees, including preparing paperwork and setting up workstations.
-
Maintain a professional and organised clinic environment.
Requirements:
-
Proven experience as an administrator or in a
similar role.
-
Excellent organisational and time management
skills.
-
Strong attention to detail and accuracy.
-
Proficient in Microsoft Office Suite (Word,
Excel, PowerPoint, Outlook).
-
Strong communication and interpersonal skills.
-
Ability to multitask and prioritize tasks
effectively.
-
Strong problem-solving skills and ability to
work independently.
-
High level of professionalism and
confidentiality.
We offer a competitive salary, a supportive work
environment, and opportunities for professional growth. If you are a motivated
and proactive individual with excellent administrative skills, we would love to
hear from you.
Additional
Information
Confidentiality
Employees
must not make unauthorised copies or disclose confidential or commercially
sensitive
organisation information to unauthorised parties.
Employees
are required to use the email and internet systems responsibly and to exercise
a high level of caution when transmitting confidential information.
Behaviour
Employees
are expected to observe the highest standards of personal and professional behaviour
such that clients, fellow workers and others have confidence in their
integrity.
Employees
are expected to show respect, sensitivity and courtesy to all those they come into
contact with during the course of their work
Health and Safety
All
employees must observe all safety rules and follow safe working practices.
No Smoking
Under the
Health Act 2006, all enclosed or substantially enclosed workplaces and organisation
vehicles must be smoke-free. To help to
create a healthy and safe working environment and protect employees and clients
from the effects of ill health associated with smoking and passive smoking, all
organisation land and buildings and organisation vehicles will be designated
smoke-free.
Personal Property
The organisation
does not accept responsibility for personal property brought on to the organisations
premises. Articles lost or found on organisation
premises should be reported to a line manager.
Cars are parked on the organisations property at your risk.
Registered Health Professionals
All organisation
employees who are required to register with a professional body, to enable them
to practice within their profession, are required to comply with their code of
conduct and requirements of their professional registration at all times.
Safeguarding
Responsibilities
All staff have a responsibility to
understand and adhere to the requirements of organisation policy and protocols
when dealing with Children, Young People and Vulnerable Adults. All employees must share the organisations
commitment to protect, safeguard and promote the welfare of children, young
people and vulnerable adults.
Information
Governance
All staff
have a responsibility to ensure full compliance with Information Governance at
all times which includes data protection, confidentiality and information
security. Staff need to understand and
make themselves fully aware of all organisation policies and procedures related
to information governance.
Location
Huddersfield
with remote support for our Leeds Clinic 1 day a week.
This job description may evolve in discussion
with the post holder and may be changed by mutual agreement from time to time.
Person Specification
Experience
Essential
- Excellent Communication Skills.
- Excellent Organisational Skills.
- Good Time Management.
- Experience of using all aspects of Microsoft office / Excel
- Experience of working in a fast-paced Admin environment
- Experience of managing multiple tasks simultaneously .
- Experience of prioritising workload.
- Willingness to Learn.
- Must be a Team Player.
- Works well under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NUPAS Ltd
Address
NUPAS
Fartown Green Rd Surgery, 34 Fartown Green Road
Huddersfield
HD2 1AE