Job summary
The BLOSM Youth Navigator will work integrally as a member of BLOSM service in part of a multi-disciplinary team. The purpose of this role is to support vulnerable people in Emergency Department (ED) with needs such as, but not exclusive to involvement in physical violence/assaults, exploitation, substance use, social isolation, life skills, housing, criminality and relationships.
As a Navigator, you will be working in ED and community to support children and young people with some of the issues mentioned. Using trauma informed practise, you will need to engage in various forms of communication to support them at a difficult time. You will assist these people and build trusted relationships, getting to know their needs and which service they will be best placed back into the community. It is essential you can communicate with others at all levels, and liaise with colleagues in other hospital departments, statutory and third sector services, to ensure excellent coordination and support for the person you are working with.
The post holder will be employed and accountable to the organisation but at times will work alongside the Violence Reduction Network, Integrated Care Board and other partnerships.
Please note that this role is offered on a Fixed-Term Contract basis, and external secondments will be considered.
Main duties of the job
Provide trauma informed practice to people in ED and follow up in the community in some cases.
- Liaise and work alongside other professionals to manage complex cases involving vulnerable children and young people.
- Maintain communication with the wider MDT when appropriate, these disciplines include Health and Social Care, Police, Education and Voluntary Sectors.
- Present, attend, influence, and develop relevant training in relation to these complex issues to ensure that the competency needs of healthcare staff and others are addressed.
- Advocate for the person to support them in working towards their personal goals.
- Liaise with other professionals to promote health and social wellbeing for individuals.
- Develop excellent working relationships with departments in the hospital, i.e., Paediatrics, Mental Health Liaison Team, etc.
- Support people and carers to access appropriate information and support, including sign posting to a range of support services.
- Experience of discussing ideas and assessments in a professional way, which supports the person in their best interests, communicating their thoughts and wishes.
- Maintain accurate electronic patient records and other data resources.
- Attend meetings and feedback as appropriate.
- Participate in data audit activity aimed at improving the quality of care.
- Participate in regular staff meeting.
- Flexibility to work within areas or departments to meet the demands of changing service needs.
About us
We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.
Job description
Job responsibilities
The post holder will:
- Provide trauma informed practice to people in ED and follow up in the community in some cases.
- Liaise and work alongside other professionals to manage complex cases involving vulnerable children and young people.
- Maintain communication with the wider MDT when appropriate, these disciplines include Health and Social Care, Police, Education and Voluntary Sectors.
- Present, attend, influence, and develop relevant training in relation to these complex issues to ensure that the competency needs of healthcare staff and others are addressed.
- Advocate for the person to support them in working towards their personal goals.
- Liaise with other professionals to promote health and social wellbeing for individuals.
- Develop excellent working relationships with departments in the hospital, i.e., Paediatrics, Mental Health Liaison Team, etc.
- Support people and carers to access appropriate information and support, including sign posting to a range of support services.
- Experience of discussing ideas and assessments in a professional way, which supports the person in their best interests, communicating their thoughts and wishes.
- Maintain accurate electronic patient records and other data resources.
- Attend meetings and feedback as appropriate.
- Participate in data audit activity aimed at improving the quality of care.
- Participate in regular staff meeting.
- Flexibility to work within areas or departments to meet the demands of changing service needs.
- To support other colleagues when required in line with your competencies.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- 5 GCSE's including Maths and English at grade 4 or equivalent
- Relevant Youth Work qualifications, or experience equivalent
- Evidence of continued role development and willingness to learn and develop
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Significant experience working with vulnerable children and young people who have complex needs and safeguarding concerns, i.e., Exploitation, Crime
- Computer literate with good knowledge and understanding of computer packages and databases, e.g., Microsoft Office
- Have substantial safeguarding experience
- Understanding of the principles of a trauma informed approach to care and the impact of Adverse Childhood Experiences on young people and adults
Desirable
- Demonstrable experience of administrative and organisational experience
- Knowledge and experience of using Trust IT/patient record/information systems, e.g., EPR, e-referral, etc.
- Excellent leadership and critical thinking skills
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
- Excellent written, verbal and interpersonal communication skills, with ability to communicate with people at all levels and in difficult circumstances
- Excellent listening and negotiating skills
- Contributes positively to the team with the ability to develop strong collaborative working relationships across teams
- Excellent customer care practice, being polite, sympathetic, patient, professional and diplomatic
- Ability to use own initiative and work without supervision with a flexible, proactive approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Calderdale Royal Hospital and Huddersfield Royal Infirmary Emergency Departments
Huddersfield
HD3 3EA