Job summary
We have an exciting opportunity for an 8b Senior Quality & Safeguarding manager to join the Quality and Patient Experience team. This post forms a key part of the quality and patient experience team.
Working as part of NHSE South West Direct Commissioning and the South West Collaborative Commissioning Hub (CCH), the team provides clinical quality advice and expertise relating to the commissioning of primary care pharmacy, optometry and dental services, public health, health and justice, and specialised services.
We operate a hybrid working approach which offers you an informal, flexible way of blending home and office working. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Please note the role holder will be require to travel to various locations across the South West region.
Flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups
Main duties of the job
Extensive knowledge of clinical governance and safeguarding processes acquired in a senior role are essential for this role. This role will require you to;
Provide expert advice to commissioning teams and ICB quality leads relating to clinical quality and safeguarding.
Act as safeguarding lead for the region / CCH in relation to directly commissioned and delegated services.
Demonstrate knowledge and understanding of primary care pharmacy, optometry and dental services.
Lead and coordinate investigations and responses to adverse events, incidents and complaints.
Lead the patient safety function (including safeguarding) for the quality & patient experience team.
Lead and coordinate clinical quality assurance visits to providers.
Work collaboratively with a range of stakeholders including wider NHS England teams, SW CCH teams and ICB teams to respond to respond to risks, issues and concerns, drive improvements in quality of care and address health inequalities.
Provide clinical advice and professional expertise to the management of complaints relating to primary care services.
About us
In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.
The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Job description
Job responsibilities
You can find further details about the job, in the attached Job Description and other supporting documents.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person Specification
Essential Criteria
Essential
- o Registered as a nurse or midwife with the Nursing and Midwifery Council.
- o Extensive knowledge of clinical quality governance and safeguarding acquired through post graduate diploma or significant senior NHS management experience and training to master's level equivalent.
- o Proven and significant leadership experience, preferably in a safeguarding and quality environment.
- o Knowledge and understanding of NHS Reform agenda as it applies to direct commissioning and delegation of services to integrated care boards.
- o Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website .
Employer details
Employer name
NHS England
Address
South West NHSE office
(South West House) Blackbrook Park Avenue
Taunton
TA1 2PX