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Patient Services Administrator

East of England, East of England

Permanent

£22,816 to £24,336

Doctor - Other

Job summary

We are looking for an experienced administrative assistant for the Medical Booking Team at The Royal Hampshire County Hospital. The administration assistant will provide an essential clerical support service to the medicine teams contributing to the overall efficient and effective running of the department. The post holder will be required to communicate effectively with all levels of staff and deal sensitively with queries from patients. The department is a busy expanding unit and therefore flexibility and the ability to work well under pressure is essential.

Main duties of the job

What we are looking for:

  • Excellent administration skills
  • Experienced with Microsoft Office packages
  • Ability to work autonomously or as part of a team
  • Motivated to complete all tasks in a timely fashion
  • Great communicator, friendly and approachable

What we would like to offer:

  • Job Satisfaction
  • Numerous in house training opportunities
  • Succession planning and personal development

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Job description

Job responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).

Person Specification

Training and Qualifications

Essential

  • Good standard of Education including Maths and English to GCSE grade C

Desirable

  • Achieved NVQ Administration or equivalent

Experience and Knowledge

Essential

  • Experience of working with IT systems e.g. Word/Excel/Access/ Powerpoint
  • Experience of being in a busy environment

Desirable

  • Experience of working in an NHS environment or public sector

Skills and Ability

Essential

  • Excellent Communication Skills including written and verbal
  • Problem Solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Royal Hampshire County Hospital

Romsey Road

Winchester

SO22 5DG


Job Ad Reference C9251-24-0840
Date Listed 29 June 2024
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