Job summary
We are looking for a Band 3 STAR Worker to join our Children and Adolescent Mental Health (CAMHS) Team. You will provide support to service users based in the Southend as well as the Castle Point and Rochford area. You will need experience of working with people who have mental health difficulties in the community. Your role as support worker will be part of the wider multi disciplinary team and support the physical health care plan of children and young people with ongoing Mental health and emotional needs.
Main duties of the job
The main duties of the role are outlined in the attached job description.
This is an opportunity to be part of a dynamic service, providing opportunities to develop your skills and your career. You will play a key role in the multi-disciplinary team. You will need experience of working in a mental health care setting and have skills and experience in delivering a menu of interventions aimed at promoting recovery such as: health promotion, social prescribing, social inclusion, emotional first aid, self harm reduction and safety planning in relation to disordered eating and Avoidant/Restrictive Food Intake Disorder (ARFID), in collaboration with patients, carers and social support networks.
You will work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. You are expected to be compassionate and responsive but professional and informative and contribute to the quality of the services we provide.
About us
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Job description
Job responsibilities
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
You will be expected to hold a caseload of patients allocated to you by the management of the team. You will be expected to support the team in undertaking some duties work. You will also be expected to contribute to the effectiveness of services by:
Providing skilled, evidence based care which adheres to agreed policies and procedures
- Working with patients and families and qualified practitioners to contribute to all stages of the care planning process including assessing risks and needs
- Acting as patient advocates in the multi-disciplinary team
- Working as part of a team implementing care plans or directives overseen by registered nurses
- Contributing to creating and maintaining high performing teams by:
- communicating well with all members of the team
- understanding their role in the team and how they help the team achieve its objectives
- reflecting on their own practice regularly
- Identifying how care could be improved
- Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
- Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
- Escalating safety concerns and by doing so acting as effective advocates for those who use our services
- Being open and transparent about their own practice
- Identifying areas where improvements in safety or quality can be made
- Working closely with others to improve services
- Maintaining accurate, legible, comprehensive records
- Maintaining compliance with their mandatory training requirements
- To support with duty work as required by the duty seniors and practitioner's on duty.
Person Specification
Qualifications
Essential
- oNVQ level 3 in care or equivalent
- Qualification in health and social care or equivalent
Experience
Essential
- oLone working experience
- oDemonstrate Putting people first, Prioritising quality,Being progressive, innovative and continually improve, Promoting what is possible, independence, opportunity and choice and Being professional and honest
- oRelevant Experience in a community setting and basic level of theoretic knowledge.
- oWorking as a member of a team and flexible
- oPrevious experience of working with a multidisciplinary team
Knowledge
Essential
- oKnowledge and understanding of Recovery and Social Inclusion
- oUnderstand the need for professional conduct and confidentiality.
- oAbility to listen effectively and communicate effectively at all levels
- oBasic written communication skills to enable completion of records etc.
- oEmpathy, compassion, and patience.
- oAbility to communicate well verbally and in writing.
- oKnowledge and experience of mental health services and mental health issues
- oAbility to form positive therapeutic relationships with service users and carers.
- oAbility to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour
Desirable
- oAwareness of local services / resources
- oKnowledge of benefits / employment system
- oPrevious experience working within mental health services
- oExperience and knowledge to complete physical health vital signs for patients
- oAble to travel within the geographical work area and across directorates
Skills
Essential
- oAbility to understand relevant documentation/information Flexible
- oAbility to work under own direction
- oCompetent listening and observation skills
- oGood Communication Skills
- oAbility to relate to individuals and groups
- oAppropriate responses to situations
- oGood awareness of patient safety issues and reduction of risks and others
- oContribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Skyline Plaza
45 Victoria Avenue
Southend-on-sea
SS2 6BB