An exciting opportunity has arisen to join Options For Care as Head Of Care. The role will
support the management team across the organisation ensuring all aspects of
direct care are delivered at the highest quality.
A key element
is to ensure that evidence based clinical interventions are provided to service
users, offering clinical leadership through direct support and role-modelling
best practices.
The post holder will work in collaboration with management and
clinical teams to set standards, develop and enhance high-quality care
provision. The Head of Care will ensure that care supports and reflects
individuals mental health and physical needs, is culturally appropriate, and
is continuously evaluated to ensure compliance with professional guidance and
current best practice.
In
collaboration with the Operations Director, Head of Therapies and management
teams, the postholder will support staff's continuous clinical and professional
development through on-the-job coaching, mentoring and supervision.
You will also
be required to lead on key clinical statutory responsibilities.
Ensure any
absence of registered managers is adequately covered and provisions are in
place to cover units.
The Head of
Care will be an integral part of service development and delivery across
Options for Care.
We offer best-practice interventions to enable personal recovery and well-being.
The individual is at the heart of everything we do.
We inspire, stimulate and empower people
to achieve and grow through compassionate, supportive and protective
relationships.
We deliver and
continuously evaluate high-quality service whilst respecting differences,
promoting dignity and supporting the privacy of others.
Job description
Job responsibilities
Principle Responsibilities
The
post holder will be responsible for the following:
Provide sound clinical leadership and support.
Ensure that high standards of care delivery are maintained
and evaluated in line with local and national guidance.
Provision of guidance and role modelling to all
clinical staff through active involvement in care.
Work closely and collaboratively with service
users, their carers, and the multi-disciplinary team to assess, plan,
implement, evaluate, and review care.
To promote therapeutic relationships, respecting
the uniqueness of each patient, acting in a non-judgmental manner, and
promoting the rights of the individual at all times.
Support and deliver specialist best practice
individualised interventions to enable recovery and engagement with the service
user group.
Support and promote professional competence in
colleagues.
Developing and implementing audit tools in line
with the current service needs.
Participate in the management of the admission
and discharge pathway.
Ensure compliance with information governance
practices and regulations.
Participate in projects or research within the
service as agreed with the Operations Director.
Clinical
The
post holder will be responsible for the following:
Support the assessment, planning and
implementation of quality, best practice interventions and care, including
health promotion.
Participation in setting and monitoring quality
standards, in line with current guidance practice and policy.
Ensuring that the requirements of the Mental
Capacity Act (2005), Mental Health Act (1983, amended 2007), safeguarding
guidance and child protection legislation are observed, adhered to and
implemented.
Supporting effective engagement of service
users, carers/relatives and other stakeholders with the service.
Establishing therapeutic relationships with
service users and implementing best practice therapeutic interventions with
appropriate boundaries per the Nursing and Midwifery Council and Health and
Care Professions Council Codes.
Infection control lead for the organisation, delivering
reports and audits as required.
Supporting appropriate audit processes to ensure
good practice.
Take an active role in the assessment of new
referrals in partnership with other members of the multi-disciplinary team.
Professional
The
post holder will be responsible for the following:
Ensure that all practices are within the
guidelines set out by the NMC, HCPC and other professional and regulatory
bodies and are in accordance with Options for Care policies.
Participation in the organisations appraisal
process, which identifies personal development and training needs in
conjunction with the appraiser, also related to organisational goals and
objectives.
Ensure confidentiality is maintained at all
times in accordance with current data protection legislation, organisational
policy and good practice.
Educational
The
post holder will be responsible for the following:
Support staff with their learning and
development of their individualised learning and development plans.
Provision of staff induction, mentorship,
appraisal and clinical supervision to professional colleagues as appropriate.
Update and maintain clinical expertise within
recovery and wellbeing in keeping with national and organisation-wide
initiatives to effectively contribute to service development.
Attend statutory and mandatory training as
necessary as specified by Options for Care Ltd.
Organisational
The
post holder will be responsible for the following:
Contributing and working towards the
service/organisational aims and objectives.
Respecting and promoting issues of spirituality,
equality, diversity and rights in accordance with good practice and
legislation.
Leads in reviewing and monitoring clinical
policies to ensure they are based on contemporary evidence.
Leadership
The
post holder will be responsible for the following:
Represent the service and the organisation by
attending appropriate meetings (internal and external) aimed at developing
effective working relationships with colleagues from other areas, which
encourage joint working and the sharing of good practices.
Lead key aspects of quality assurance to develop
robust outcome indicators for clinical care and other aspects of clinical
governance.
Lead on/complete systematic investigations and
write objective reports following the completion of investigations, advise
recommendations and the next steps.
Make decisions and work within a framework
commensurate with their knowledge and competence and within their sphere of
responsibility.
Contribute to policy and practice changes
arising from audits, complaints and serious untoward incidents.
Develop and implement research projects related
to mental health care and service evaluation in partnership with other team
members.
Ensure NMC and HCPC standards are upheld by all
members of the team.
Communication
The
post holder will be responsible for the following:
Enhance development of therapeutic relationships
amongst the team with service users and their families in a manner sensitive to
cultural and religious needs and backgrounds.
Determine care priorities and plans and
implement service users care according to best practice and available
resources.
Maintain effective communication with all
disciplines, agencies, carers and service users.
Ensure students allocated to the clinical area
are given appropriate teaching, support and guidance as per learning outcomes
and objectives.
Ensure clinical records are up to date and
relevant.
Monitor for trends, themes and patterns in
incident reporting, ensuring lessons are learnt, shared and embedded.
Additional Responsibilities
The
post holder will be responsible for the following:
Participate in regular management supervision
with the Operations Director.
Take responsibility for accessing professional
clinical supervision.
Attend meetings as necessary.