Job summary
The Urgent and Emergency Care (UEC) Senior Programme Manager vacancy offers an opportunity to work as part of a dynamic regional UEC Programme Team providing support to Integrated Care Boards (ICB's) and their system partners and oversight of delivery of annual UEC operational plans across out of hospital, in hospital and integrated services pathways.
The Senior Programme Manager will work as part of the in hospital team which is focused on core hospital pathways including ED performance, redirection and streaming, hospital flow, speciality access, patient length of stay and hospital discharge. The role will support the Senior Programme Lead and Head of UEC (in Hospital) through overseeing progress and delivery of UEC strategic plans against national policy ambitions and will include managing intelligence and oversight to deliver regular strategic reporting, enabling collaboration and cross-learning and working with individual and multiple teams on specific work programmes. Working regularly work with other teams within the NHS England South West Regional Team will be key as part of the regional 'team of teams' approach.
The Senior Programme Manager will also have overall responsibility for managing the UEC element of annual business planning, working with the Regional Performance and Delivery Unit (RPDU), individual ICBs and the UEC programme leads to ensure annual plans meet programme requirements, are delivered on time by ICBs and are agreed with national NHSE teams
Main duties of the job
The post holder will be responsible for the programme management and oversight of UEC objectives with ICBs, providers and key regional and national stakeholders. This will require:
- Skills and experience in delivering large scale multi-stakeholder programmes utilising recognised project methodologies and leadership qualities;
- The ability to build and maintain stakeholder relationships and to work with people from a range of professional backgrounds to provide support and to lever change and improvement;
- Utilisation of existing data and intelligence and where required collaboration to develop new data sets to provide diagnostics and impact analysis to support informed decision making on programme delivery;
- Experience in building and maintaining governance structures and taking a lead role in oversight and assurance, managing risk and collaborative solutions and mitigations to deliver programme objectives;
- Skills in building and maintaining networks, working in both online and in-person to create spaces for shared learning, development and innovation.
This role will provide the opportunity to work across the South West region, with a range of stakeholders across ICBs, provider organisations, in-region teams and national leads. The successful candidate will work both strategically to oversee programme delivery and directly with integrated systems and providers, with a real opportunity to influence UEC design, delivery and outcomes.
About us
In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.
The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS agreat place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/ .
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Job description
Job responsibilities
You can find further details about the job, in the attached Job Description and other supporting documents.
Person Specification
Essential criteria
Essential
- 1. Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- 2. Extensive knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- 3. Evidence of post qualifying and continuing professional development. Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
- 4. Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- 5. Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
- 6. Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- 7. Ability to negotiate on difficult and controversial issues including performance and change.
- 8. Ability to analyse complex facts and situations and develop a range of options
- 9. Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.
- 10. Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- 11. Must be able to prioritise own work effectively and be able to direct activities of others.
- 12. Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
NHS England
Address
South West House
Taunton
TA1 2PX