Job summary
We are seeking to recruit an Outpatient Clinic Administrator who has a passion for high quality customer care.
The successful applicant will be working in the Cardiology Outpatient department dealing with tasks such as preparing clinic paperwork, providing reception cover, and assisting the wider clinical and nursing team to deliver outstanding patient care. There will also be the requirement to cover in our back office area, to help with the booking of appointments.
If you are interested in being part of our team, please apply today!
Main duties of the job
The successful applicant will be working in the Cardiology Outpatient department dealing with tasks such as preparing clinic paperwork, providing reception cover, booking appointments and assisting the wider clinical and nursing team to deliver outstanding patient care.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!
Job description
Job responsibilities
As an Outpatient Clinic Administrator you will receive training and guidance in order to provide support to the Outpatient department at Musgrove Park Hospital.
The post holder is required to cover reception duties in Outpatient settings providing support to the clinical teams who see patients in that area. Tasks may include checking in of patients, collecting and updating patient demographics, assisting with patients checking in on automated systems, answering patient queries, preparing patient notes for clinic, scanning and verifying clinic correspondence, and booking of follow up appointments. There will also be the requirement to cover in our back office area, to help with the booking of appointments.
The post holder is required to adhere to Trust Policies and maintain the Trusts values and core standards.
Person Specification
Qualifications
Essential
- As a minimum GSCEs in English Language and Maths or functional skills
Experience
Essential
- Experience of dealing with patients/customers
Desirable
- Experience of working in a healthcare setting/previous experience of NHS administration processes
- Experience working on a reception meeting and greeting patients/customers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 4DA