Job summary
The post holder will be required to work as part of the GMMH 24/7 All Age Crisis Helpline based at Old Trust HQ, Prestwich Hospital, Bury New Road, Prestwich, Manchester.
The post holder will be expected to co-ordinate and prioritise their day-to-day clinical workload.
A key role will be to support the NWAS project dial 2 for Mental Health, this will require the post holder to be flexible as well as being flexible in terms of base and agility in working across the wider system.
The post holder will be expected to be responsible for the clinical practice of the helpline staff, developing their skills and supporting identified training needs through supervision and annual appraisal.
The post holder will also be a source of specialist knowledge and advice to professionals at all levels within the helpline/ EOC around care and management of service users presenting with primary and secondary mental health needs.
The post holder will be expected to deputise and lead the service in the absence of the Team Manager when appropriate.
The post holder will also be expected to contribute to and work to develop the educational and training input provided to stakeholders.
The post holder will be expected to supervise Band 6, Band 5 & Band 4 colleagues in their assessments, care planning, risk management.
Main duties of the job
- Provide clinical leadership, supervision, support, and consultation to staff within the MHUTT team.
- Take the lead / offer support and guidance to team members on Safeguarding cases.
- Work alongside the Clinical Team Managers to provide strong operational and quality focused
- Implement quality improvement initiatives within the team with a focus on patient
- Complete audits to identify gaps in standards of care and devise SMART action plans to ensure improvements are
- To work collaboratively with other services and shareholders to ensure best outcomes for service users.
- Provide clinical leadership, supervision, support and consultation to the team and in line with relevant clinical pathway as outlined within the operational procedures.
- Manage and evaluate a clinical documentation in line with relevant clinical pathways as outlined within the operational procedure and will include: -
- Assessment
- To support the service with any developmental requirements exhibiting a clear understanding of the NHSE forward plan.
- Formulation of risk and safety planning.
- Therapeutic intervention as required.
- Close working with all colleagues.
- To be responsible for a complex caseload
- To support junior members of staff with non-judgmental bias
- Act as a shift co-Ordinator ensuring all staff are fully supported within the NHS 111 Dial 2 for mental health system and process.
Deputize for the Team Manager in his/her absence and take on any delegated management duties as required.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
The postholder will be required to work 9am 5pm. Monday to Friday, but flexible working will be required to meet service demand including at times weekends/nights. There is an expectation that the post holder will participate in out-of-hours management on call Rotas in providing management cover for weekends and statutory holidays. The post holder will Lead on the NHS 111 Dial 2 for mental health and will be expected to agile work between bases if the clinical need arises. This role will also require some face to face assessments with service users as the service continues to develop, evolving consistently with a clear plan for future service provision in place.
Please see attached job description and person specification
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Essential
Essential
- Working knowledge of managing an information system.1 o Knowledge of Patient confidentiality.1 o Knowledge of the rationale around appraisal and development.1 o Importance of working as part of a team.1 o The Data Protection Act/GDPR
- Travelling between bases will be a requirement
Desirable
- 1 o Knowledge of Patient confidentiality.1 o Knowledge of the rationale around appraisal and development.1 o Importance of working as part of a team.1 o The Data Protection Act/GDPR
- Professional registration required
Essential
Essential
- Holds full qualification in accordance with professional body
- Office based for full contractual hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website .
Employer details
Employer name
Greater Manchester Mental Health NHSFT
Address
Old Trust Headquarters
Bury New Road
Prestwich
M25 3BL