Job summary
An exciting opportunity has arisen to join our well established Teletriage team.
Teletriage Nurse Clinicians work within the Community Transfer of Care Hub (ToCH) aligning with the National Framework for Urgent Care Response (UCR) 2 hr response
Their role is to facilitate high quality clinical assessment of acutely unwell patients within the care home setting, and support the frailty initiative by providing senior clinical support to ward staff within the Community Integrated Care Centre (CICC) in order to reduce readmission back to the acute hospital
Main duties of the job
The post holder will utilise established pathways and processes to provide a wide range of nursing and social care assessments to patients who may potentially be at risk of a hospital admission. The role will involve supporting acute ward, CICC, Nursing and Residential care home staff in determining the best pathway of clinical care for the patient.
The post holder will be an autonomous practitioner who has the experience and clinical confidence to assess the needs of the patient and determine if the patient needs further face to face assessment or whether they can be discharged at first point of contact.
About us
Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.
As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.
Our staff are very much valued and this is why we offer a range of employee benefits including family friendly policies, additional leave purchase schemes, lap tops for remote working, free parking, as well as staff wellbeing support services including counselling, inclusive staff network meetings and a range of ambassadorial engagement roles.
In addition, the Wirral peninsula boats stunning coastlines and countryside and has excellent transport links to North Wales, Liverpool, Manchester, as well as the historic city of Chester.
To find out more about working in Wirral and the many benefits of joining Team WCHC visitwchc.nhs.uk/careers/ or contact the podiatry team directly on 0151 514 2314 to discuss the opportunities we have available.
Job description
Job responsibilities
The primary aim of the service is to prevent inappropriate admission to hospital. To support and educate acute wards, CICC, Nursing and Residential home clinicians to make the correct clinical decision for their patients and residents.
The main responsibilities of the role will include
- assessment, planning, implementation, and evaluation of programs of care, which meet the needs of patients
- To provide advice, information and support for doctors, nurses and social workers across hospital and community settings, regarding the implementation of patient care
- Responsible for the initial holistic assessment, implementation, and evaluation of programmes of care with often complex needs of acutely and chronically unwell patients within the Community setting without supervision.
- Make clinical judgements and decisions that can often require analysis of complex facts/situations that demand prompt action
- Work within a multi-disciplinary team with support workers, physiotherapists, occupational therapists, community psychiatric nurse and social workers. Providing integrated skills and sharing knowledge.
Person Specification
Qualifications and professional training
Essential
- RN qualification
- Masters in advanced practice, or working towards
- Evidence of recent Professional Development
- Teaching and Assessing Qualification or equivalent
Desirable
- Experience of working in Urgent Care
- Independent Prescriber
- Post Graduate qualification in rapid response/community nursing/emergency department/acute medical or equivalent experienc
Experience and knowledge
Essential
- Minimum of 3 years post registration experience
- To have an up to date working knowledge of acute, chronic, and terminal illness, wound management, care of the elderly and Palliative care.
- An understanding of the Primary and Secondary Care Interface
- Demonstrate the application of evidence-based practice.
- Able to demonstrate a depth and breadth of current issues and policies within the NHS and can translate into practice
- Autonomous practitioner working independently and in conjunction with other health care professionals
- Experience in leadership role
- Evidence of continued professional development
- Experience of Clinical Governance and risk assessment
- Experience in end of life care
- Experience in clinically managing patients both face to face and over the telephone
Skills and attributes
Essential
- Excellent interpersonal skills
- I.T literate
- Able to communicate highly complex, highly sensitive and/or contentious information, including where there are barriers to understanding.
- Advanced clinical reasoning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website .
Employer details
Employer name
Wirral Community Health and Care NHS Foundation Trust
Address
St Catherine's health Centre
Derby Road
Birkenhead
CH42 0LQ