Job summary
An exciting opportunity has arisen for a Clinical Triage Administrator to join the North Telford District Nursing Team in the provision of Immediate and Planned Care to patients in the community. The multidisciplinary teams provide nursing and therapy services offering an alternative to hospital admission, supporting timely discharge and enabling people to realise their potential and functional independence. Your role will include dealing with referrals to the nursing team, general administration work & supporting the Team Leaders.
Main duties of the job
You will need to have administrative experience in the office setting, NVQ 3 or equivalent in Administration and IT skills to ECDL standards. We are committed to clinical support, CPD & training.
There is a need for excellent communication skills and a dedication to team working; you will need to work flexibly within a busy, demanding environment with the ability to develop new skills and working patterns.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Job description
Job responsibilities
Please see the job description and person specification attached for further information on the role.
Person Specification
Qualifications
Essential
- GCSE's grade A-C in English Language and Maths
- NVQ level 3 in Business Administration or equivalent
- Level 3 RSA/OCR typewriting qualification or equivalent experience
Experience
Essential
- Experience of working within a busy office environment.
- Experience of dealing with the public face to face and on the phone.
Knowledge
Essential
- Competent in the use of Microsoft products including Outlook, Access, Word, Excel, Powerpoint with advanced skills in the use of spreadsheet and database packages.
- Able to work without daily supervision.
- Able to organise own work and use own initiative.
- Sound knowledge of general administrative procedures.
- Good time management.
- Ability to effectively use Internet and Databases for information searching and retrieval.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Shropshire Community Health NHS Trust
Address
Liggett House
Limes Walk
Oakengates
TF2 6EP